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Our Team of Clinical Animal Behaviourists

Under the oversight of our Veterinary Behaviourists, our team of Clinical Animal Behaviourists are experts in different companion animal species, including dogs, cats and parrots.  Whether furry or feathery, the animal behaviour experts at Second Nature Behaviour provide pet behaviour counselling services to help owners of pets with a range of behaviour problems and training issues. Our team consists of dog behaviourists, cat behaviourists, parrot behaviourists and dog trainers, who serve the West Midlands regions, including Birmingham, Coventry, Stoke-on-Trent, Telford and surrounding areas.

All of our animal behaviourists and dog trainers are highly qualified and experienced, advocating for ethical, evidence and reward-based training methods. We are fully insured and follow a strict code of conduct. Our pet behaviourists are independently accredited Certificated Clinical Animal Behaviourists (CCABs), or are working towards this accreditation. Find out more about our team of animal behaviourists and dog trainers below.

Veterinary Behaviourists

Hannah Dawes with her dog

Hannah Dawes, BVetMed PGDip ABTC-VB MRCVS

Veterinary Behaviourist, Clinical Lead

Hannah is a Veterinary Surgeon who graduated from the Royal Veterinary College in 2008 and has worked in companion animal general practice ever since. She works part-time at a veterinary surgery in Stourbridge. She has a General Practitioner certificate in Small Animal Medicine and a postgraduate diploma in clinical animal behaviour from the University of Edinburgh.  Hannah is a registered ABTC Veterinary Behaviourist.

Hannah is passionate about improving pets’ mental health, as well as their physical health, and is particularly interested in the effect of medical conditions on behaviour. She is a Full Member of APBC and a Candidate Member of FAB Clinicians. When she is not helping other people with their pets, she is looking after her own dog, “Noodle”.

Emma Baker with her dog and cat

Emma Baker, BVetMed MSc MRCVS

Veterinary Behaviourist

Emma graduated from the RVC in 2005 and worked in mixed practice for 5 years. She spent the next 7 years at the PDSA where she developed an interest in surgery, but also studied for her MSc in Applied Animal Behaviour.  Emma is now working in a first-opinion small animal hospital, and as part of her role, she sees behaviour cases for the hospital, as well as for Second Nature Behaviour.

Emma is an RCVS Advanced Practitioner in Companion Animal Behaviour.  She is currently gaining the necessary case portfolio to apply for her CCAB accreditation in dogs.

Lynne Taylor with her dog

Lynne Taylor, MA (Oxon) MA VetMB CCAB MRCVS

Veterinary Behaviourist

Lynne worked as a vet in small animal practice for many years. Most of this time was spent at the PDSA animal charity hospital in Southampton. She retired from general practice in 2019 to focus on her behaviour work.  She now runs her own practice in Hampshire and supports Second Nature canine and feline cases remotely.

Lynne is independently accredited as a Certificated Clinical Animal Behaviourist (CCAB) for dogs and keen to help others on the journey towards accreditation. She is passionate about the use of reward-based methods in animal training and is a Karen Pryor Academy Certified Training Partner (KPA-CPA).  She is proud to be a Certified Member and Director of FAB Clinicians, contributing to the work of the Fellowship largely through the mentoring and veterinary sub-committees.

Lynne and her husband run a small-holding in the New Forest where they keep Soay sheep, a couple of cows and some chickens. They also have a very independent cat and a lurcher-type dog.

Hannah McNicholas high-fiving her dog

Hannah McNicholas, BVSc MSc MRCVS

Veterinary Behaviourist

Hannah graduated from Edinburgh University with a distinction for her MSc in Clinical Animal Behaviour.  She has worked in general practice for over 30 years and started her own behaviour practice in Wiltshire.  She joined Second Nature in 2025, supporting our canine cases remotely and our referring practices.

Hannah is an active Candidate Member of the Fellowship of Animal Behaviour Clinicians and is currently working towards independent CCAB accreditation. Hannah has fantastic practical animal training skills and is also a proud Karen Pryor Academy Certified Training Partner (KPA-CPA).

Hannah’s passion for helping animals with behavioural challenges started several years ago when her own miniature schnauzer began to display aggressive behaviours as the first indicator of a spinal disorder. This personal experience made her very aware of how medical conditions can impact behaviour and that, as with people, mental and physical health are closely linked.

Clinical Animal Behaviourists

Zoe Demery Clinical Animal Behaviourist

Zoe Demery, PhD CPsychol ABTC-CAB CCAB

Clinical Animal Behaviourist, Practice Manager

Growing up among a menagerie of animals made Zoe fascinated with working out what makes animals tick. This culminated in her doctorate at the University of Birmingham in animal cognition and behaviour. She was particularly interested in how parrots learn about the world around them and applied her work to various species.

Since then, Zoe has been keen to put her findings and experience to practical use by helping both animals and the people they live with understand each other better.  Zoe founded Second Nature Behaviour in 2015 to more effectively support companion animals and their caregivers in and around Birmingham.  Zoe is actively involved with organisations expanding the field of clinical animal behaviour.  She is moreover passionate about mentoring colleagues, educating veterinary staff and advising local rescues.

Zoe lectures on exotic pet behaviour to veterinary nursing and animal behaviour students.  She published, taught and given talks on how different animals think through a wide range of media, in the UK and abroad.  Zoe helped to grow a pet behaviour counselling business into a non-profit social enterprise, benefitting communities in Shropshire.  Previously, she gained a first-class joint honours BSc degree in Psychology and Zoology at the University of Bristol.  Zoe has worked with a range of animals in a variety of environments – from radio-tracking Spectacled Bears through the Andes, to working out the emotions of lab rats, to training dogs for rehabilitation at the RSPCA in Hong Kong.

Zoe is a Certificated Clinical Animal Behaviourist (CCAB) in dogs, cats and parrots, independently accredited by CCAB Certification (formally the Association for the Study of Animal Behaviour Accreditation Committee). Zoe is proud to be a Certificated Member of the Fellowship of Animal Behaviour Clinicians and supports the FAB Clinicians Board of Directors.  She is a registered Clinical Animal Behaviourist with the Animal Behaviour and Training Council (ABTC) in the UK and a Chartered Member of the British Psychological Society.  Zoe loves to help animals from around the globe – she is a Certified Animal Behaviour Consultant with the International Association of Animal Behaviour Consultants (CABC, certified to work with parrots, cats and dogs).  She is very happy to be recognised as an Allied Professional Member of the Association of Avian Veterinarians.

Zoe is herself currently looked after by a Jack Russell-cross, a bearded dragon and two parakeets. Zoe is based in Coventry, providing clinical animal behaviour support in Warwickshire, West Midlands, Northamptonshire and Worcestershire.

Megan Richardson Clinical Animal Behaviourist

Megan Richardson, BSc (Hons) ABTC-CAB CCAB

Clinical Animal Behaviourist

Megan has always known that she wanted to work with animals and she has always been fascinated with animal behaviour and training. When she experienced her own dog having behavioural problems she realised that she wanted to pursue a career as an animal behaviourist, so that she could help others with their own animals’ behavioural difficulties.

Megan has worked in a variety of different types of animal collections, especially in boarding and rescue kennels and catteries, along with running dog training classes. This experience has brought about a passion for animal welfare as well as for behavioural rehabilitation.

Megan graduated from Harper Adams University with a first class BSc (Hons) degree in Animal Behaviour and Welfare, then grew her clinical behaviour practice with dogs and cats.  She has many years of experience and is an independently accredited Certificated Clinical Animal Behaviourist (CCAB).  Megan is an active member of various organisations, including FAB Clinicians, APBC and PACT.  Last but not least Megan is registered as a CAB and ATI with the ABTC.

Megan is a cat and dog behaviourist based in Staffordshire. Megan provides clinical animal behaviour services in Staffordshire, Derbyshire, Leicestershire and Shropshire.

Keely Needham clinical animal behaviourist

Keely Needham, BSc (Hons) CCAB

Clinical Animal Behaviourist

With a deep passion for animal welfare, Keely has over 15 years of experience working with companion animals, during which time she developed a special interest in their behaviours and interactions. It was a chance meeting with a Clinical Animal Behaviourist many years ago, and a better understanding of the role that led her to pursue it as a career.

Keely graduated from Harper Adams University in 2021 with a first class honours degree in Clinical Animal Behaviour and Welfare. She is a Certificated Member of the Fellowship of Animal Behaviour Clinicians, and works part-time as a behaviourist for a large animal welfare organisation. Keely has independent CCAB accreditation in dogs and is currently working towards her independent feline accreditation.

Keely has a wealth of experience working with dogs of all breeds and backgrounds and has a passion for understanding the complex needs of troubled dogs and enhancing the bonds with their care-givers and owners. Keely primarily provides clinical canine behaviour services in Shropshire and the West Midlands

Victoria Stockley clinical animal behaviourist

Victoria Stockley, BSc (Hons) MSc ABTC-CAB

Clinical Animal Behaviourist

Victoria is one of our Clinical Animal Behaviourists for cats and dogs. Victoria has a BSc (Hons) and an MSc (merit) in Clinical Animal Behaviour from the University of Lincoln. Her published thesis investigated how handling affects bearded dragons’ behaviour. Victoria is experienced in training dogs, cats and horses and worked as a veterinary nurse for several years before pursuing clinical behaviour practice.

Victoria has a particular interest in cat behaviour began when, at age 11, she adopted her first (feral) kitten (with adult help!). It was obvious from the start that Magic was a different cat, and she taught Victoria how much patience and understanding cats need. Victoria is currently the loyal servant to a cat named Twinkle, an incredibly personable cat with special medical needs.

Victoria is moreover looked after by two wee dogs, Poppy and Dora. Victoria has completed the Advanced Certificate in Dog Training Instruction from the Association of Pet Dog Trainers and she is a registered Clinical Animal Behaviourist with the ABTC in dogs and cats. She is a Candidate Member of the Fellowship of Animal Behaviour Clinicians and is currently working towards independent CCAB accreditation.  She is a Full CAB Member of the Association of Pet Behaviour Counsellors.

Supporting Team

Rachel Swift holding a ginger cat

Rachel Swift

Administrator

Rachel is a student at Harper Adams University studying BSc (Hons) Clinical Animal Behaviour and Welfare, a CCAB-validated course. She is currently completing her placement year with Second Nature Behaviour for the third year of her degree.

After attending Hartpury College and studying a Level 3 Diploma in Animal Science, where she obtained a triple distinction*, she became interested in human-animal interaction and evidence-based practices.  Having completed various work experiences including hydrotherapy centres, veterinary practices, and independently handling over 70 species (exotics, reptiles, livestock, companion and aquatics) at Hartpury, she hopes to further expand her handling expertise in canine companions at Second Nature Behaviour.

Lilly Reid with a cat sitting by her

Lilly Reid

Administrator

Lilly has recently relocated to the UK after working in the education sector overseas for many years. She is currently in her first year of study to be a Montessori Directress.

Lilly’s passion for teaching children is matched by her love of animals. While she does not currently have an animal companion of her own, she grew up with dogs and cats and frequently pet-sits for friends and family.

Lilly has joined the team at Second Nature Behaviour as a part-time administrator. She aims to use her organisational and communication skills honed through years of teaching to provide the best support for Second Nature Behaviour’s animals and the people who care for them.

Leesa Owen with tortoise

Leesa Owen

Administrator

Leesa is a mature student studying the CCAB validated course, BSc (Hons) Clinical Animal Behaviour and Welfare at Harper Adams University. She is about to embark on her third, placement year with Second Nature.

Leesa has always had dogs, but it was when she had her first Irish Water Spaniel, who was very challenging, that she realised more help was needed and that the usual methods were not working. It was when she started training with Clicker Gundog and Pet Dog Owners Group, both using positive reinforcement methods only, that her thirst for knowledge was truly ignited. This culminated in being invited to be an instructor at Pet Dog Owners Group in 2016 where she still instructs. You can also find her instructing at Warley and District Dog Training club. She is an examiner for the Kennel Club Good Citizen Scheme at Bronze, Silver and Gold levels and is qualified to teach UK Scent Work Level 1. She is also a Provisional Animal Behaviour Technician with the Association of Pet Behaviour Counsellors.

In her spare time, she enjoys Gundog Training (only positively of course!) and has successfully bred and reared a litter of twelve Irish Water Spaniels. Outside of the dog world Leesa practices yoga and reading…about dogs, it’s always about dogs!

Ella the vet

Parrot vet
As a referring vet, i want my clients to feel happy with whom I have referred them to and I can honestly say every one has been very pleased!

Nicki the vet

Cat and vet
As a vet, I have referred many of my patients to Zoe – she works absolute miracles on cats, dogs and parrots!

Luke, Harry & Trixie

2 dogs
I cannot recommend Second Nature enough. Zoe gives both my dogs so much care and attention.

Benji, Dawn & Paul

Terrier
Zoe has shown us how to deal with our dog’s problems.

Ted, Rob and Michelle

Dog
Really pleased with the outcome and what an enjoyable experience meeting with you – Ted has calmed down a lot now!

Gracie

Dog
Whilst Gracie is still an anxious dog, she has made incredible progress and if we are completely honest, more progress than we thought she could make.

Echo

Dog
I do think that if we had not had help Echo wouldn’t be with us today, so this service has been fabulous! With the behaviour plan in place and lots of hard work from us as a family we now have a more relaxed dog.

Chip, James & Sarah

Dog
We found Zoe to be extremely knowledgeable and attentive when it came to talking us through the processes we needed to follow to get our little Yorkie under control.

Riley & Paul

Dog
I must say the advice you gave me was excellent. I would without hesitation recommend you to anybody with a problem dog.

Pebbles & Family

Puppy lying in grass
Pebbles is just wonderful! Thank you ever so much for your help and support – we couldn’t believe the improvements with her after just one week.

Trinity, Bella & Rachael

dogs
Zoe changed our lives for the better. We can’t thank Zoe enough.

Dotty, Annie & Colin

Dalmation
We feel totally supported – Second Nature Behaviour are sticking with us on the journey!

Brambles & Corinne

Dog
I trust them completely: what they don’t know about animals is not worth knowing. Their calmness and reassuring manner transfers to both dogs and owners.

Bubba, Karen & Gary

Dog
It was very helpful to speak to you. You offered some very good advice, most of which we have put into practice and we really are seeing results.

Alfie, Mary, Michael & Chris

Dog
We were a little apprehensive going to the meeting with Zoe, but we shouldn’t have been as she made us feel at ease very quickly. We were amazed at how quickly Alfie settled. The suggestions Zoe made were easy to follow.

Ernie, Jennie, Ian & Alfie

Dog
We’ve been delighted with the service. You’ve tailored your approach specifically to our concerns and have always been available for advice and further support.

Ozzy & Bev

Dog
I would happily recommend you to any owner with a dog-reactive dog. Your set-up with stooge dogs is excellent. I was very pleased to find you.

Goldie & Lucy

Dog
Thank you so much for all your support with Goldie! The advice and training Zoe gave us has transformed our walks and made life much less stressful!

Sophie, Chloe & Rosie

Dog
I wholeheartedly recommend Second Nature Behaviour. I have marvellous professional advice and support.

Blaze, Laura & Glyn

Dog
Although it is still early days, Zoe has helped us feel more in control, thereby keeping Blaze in a happier place.

Cocoa & Julia

Dog
I have been following your advice with Cocoa and we have noticed a difference in his behaviour already!!

Bailey, Andrew & Denise

Dog
We found Zoe and her team to be extremely professional and knowledgeable, taking the time to listen to our concerns and offer practical and helpful advice.

Dylan, Juliet & Carl

Dog
Zoe’s early input was so helpful at looking at Dylan’s night-time anxieties in a new way. Her ideas and strategies really worked!

Frank & Lynne

GSD dog
You were fab and I couldn’t have asked any more of you.

Buzz, Andy & Faye

Dog
We were very very happy with the service you guys gave us and have recommended you to a several people. Buzz has made so much progress since we have seen you!

Jessie, Charlotte & Dan

Dog
It was so lovely to meet you guys! Thank you so much for your help, you have such a kind attitude and have plenty of time for people!

Yogi & Rupert

Dogs sitting together
You can tell Zoe is passionate about what she does and clearly loves animals. She is very thorough and is always on hand for advice.

Murphy & Anna

Dog
Murphy was scared of the vets and generally a little OTT. Things are now going really well – amazing Zoe! Thank you for coming over and giving very sensible, practical advice.

Irene & Pauline

Collie
Irene used to be terrified of noises. The service Zoe provided gave me the confidence and skills to make Irene more confident.

Kizzy, Gyp, Barry & Hilary

Bull Terrier
We have put a lot of Zoe’s advice into practice and Kizzy has turned into a lovely and very loving dog. Things with her and our older dog, Gyp, are much better and no further incidents.

Alfie & Charley

dogs
Zoe is the most kind and considerate person – if you are looking for a professional pet behaviour therapist that loves animals look no further.

Don & Poppy

Dogs playing
With a few simple techniques, easily and clearly explained, and lots of consistent practice and hard work, we now have a significantly more relaxed household and two much calmer, happier dogs.

Bobby & Jayne

Dog
I have found your knowledge of dogs behaviour inspiring and it’s clear to see you have a real passion for dogs. Zoe is the best at what she does

Cookie, Storm, Andy & Julie

Dog
Our girls, Cookie and Storm, suddenly started fighting with each other. We are really happy with the time Zoe spent with us and the dogs.

Bracken & Vivienne

Beagle
Thank you so much for all your help. Before meeting you we were at our wit’s end as to what to do with Bracken, but your time and advice has put us back in control.

Dexter & Dougie

Dogs
We went into our first visit with Zoe feeling anxious we may end up having to rehome one of our beloved Frenchies. Fast-forward 6 months – our dogs are happier (and better behaved!) than ever.

Sadie, Julie and Mark

Beagle
You have done everything in a very compassionate and non-judgemental way; an approach that we have really appreciated.

Nala

Dog
If you’re looking for someone to sort out your pet’s behaviour, that you know it’s weird and don’t have a clue why they’re acting like they are, then contact Second Nature

Skye & Lynette

Dog
Zoe is a real dog lover who understands that life has to go on around the training. I have learned and am still learning so much from her to help me help my dog.

Jules & Linda

Grey Parrot
These are wonderful people, really professional, compassionate and knowledgeable.

RSPCA Brighton

Billy the cockatoo
As a charity we are extremely grateful for your generosity and wisdom!

Lily & Kiki

Rainbow Lorikeet

You have been wonderful to work with – clearly such a caring person.  You have turned Kiki’s life around.

Nardie’s Flock

parrots
Even the budgies who were easily spooked respond well to me now and really love their fly time!

Cocky & Timothy

Cockatoo

We couldn’t be happier with the changes we’ve seen in our feathered family member – thank you Zoe.  You’ve worked wonders.

Otis, Grace & Dom

Cat
Zoe is fantastic and spotted solutions with our cat Otis straightaway.

Finn & Deborah

Cat
Zoe has been really down to earth, approachable, and persistent – even at those times, I was ready to give up.

Harry & Phantom

Cats
Really thorough process – we felt you really took the time to understand us and the cats. We saw almost instant improvements with some of the strategies suggested.

Hettie, Lily & Chester

Cats and dog
Zoe’s expertise and advice have been invaluable in helping our dog to settle at night due to separation anxiety and overcoming tricky interactions with our two cats.

Charlie & Milo

Grey cats
The help you have given us has been so useful with our two cats who weren’t getting along.

Marley & Elaine

cat
It has been a comfort knowing that if I needed any more advice, you were always there.

Billie, Tammy & Mary

Cat
Zoe, I can’t thank you enough for all your help and support with my cats. Your advice has been invaluable.

Riley & Paul

Cats cuddling
We have two naughty cats that we would have had to separate if it wasnt for Zoe’s help.

Richard Yarnell

We were referred to Zoe by our vets as one of our greyhounds was proving difficult to settle and was reactive to other dogs, seemed to have some sort of sleep terrors and was generally proving difficult to adjust into our household. Zoe’s clear methods and easy style of communication quickly put us at ease,

Sonia Webb Academyofdance

Thank you Zoe for everything that you have done to help my two dogs Alfie (Shitzu ) and Charley ((Yorkie) I don’t know what we would have done with out you. Zoe is the most kind and considerate person if you are looking for a professional pet behaviour therapist that loves animals look no further

Jayne Knight

Zoe is the best at what she does. She has given me the confidence to tackle my dogs behaviour issues. I am now able to restrain my dog myself and make going to the vets less stressful for me and my dog. Zoe is a very genuine person and thinks of solutions to overcome any

Blossom Stanyon Jones

Would recommend the Second Nature team until I’m blue in the face! We’ve been working hard to build confidence in my reactive whippet X Italian Greyhound. We’re starting to see some really amazing progress with the clear and sensible suggestions made by Keely and I can’t thank her and the rest of the team enough.

Lilly Smith

You have been wonderful to work with – clearly such a caring person. You have turned our lorikeet Kiki’s life around.

RSPCA Brighton

Thank you for all your help with our 3 feathered residents, Billie, Dave and Alfie. As a charity we are extremely grateful for your generosity and wisdom!

Heather Jakeman

Zoe & the team have been brillant with their help & support over the last 14 months with Badger & Patch. Two brothers from the same litter who at 6 months old had a major fight.

Nicki Davis

Second Nature Behaviour provides an excellent service for a very reasonable price. As a vet, I have referred many of my patients to Zoe for behavioural and psychological issues and have worked alongside her in managing patients with medical intervention. Zoe has worked absolute miracles on cats and dogs and given pet owners chance to

André Sousa

If you’re looking for someone to sort out your pet’s behaviour, that you know it’s weird and don’t have a clue why he’s acting like he is, then contact Zoe. Zoe has been amazing and gone the extra mile with us. From diagnosing our newfie with anxiety to putting in practice an action plan but

Kadioula Duggan

We went into our first visit with Zoe feeling anxious and afraid that we may end up having to find a new home for one of our beloved frenchies if they didn’t stop their aggressive behaviour towards each other. Fast forward 6 months and our dogs are happier (and better behaved!) than ever and we

Dawn Myatt

Really enjoyed the training with Zoe. She has showed us how to deal with our dog Benji’s problems & we now have the tools to carry on with his training. Would definitley recommend second nature & would use again in the future.

Rosie Jenkins

I wholeheartedly recommend Second Nature Behaviour. I have marvellous professional advice and support from Zoe who is so committed to helping me and my dog,Sophie.

Jules Isaacs-garfield

These are wonderful people, really professional, compassionate and knowledgeable. They helped me during a crisis with my dog and their kind, factual, knowledgeable service was excellent. Can’t recommend enough.

Lacey and Luca

Fantastic communication, gave some amazing advice and have been very helpful with everything, couldn’t recommend enough!

karen kawycz

We have recently had the pleasure to work with Megan to help our three year old maltipoo Harry with anxieties and reactivity which has quite honestly impacted on our lives and made us so sorry that Harry was not settled and happy and also that our joy in having this beautiful little dog in our

Tess Whiting

Brilliant! We worked with Megan who is very calm and understanding to help our nervous young staffie with sound sensitivity and fear of dogs. Would recommend them to anyone with a sensitive dog who needs compassion.

Mari Patel

Our vet referred our dog, Trigger, to Dr Zoe Demery after we noticed a change in his behaviour. He had begun to show signs of fear anxiety with other dogs, including, barking, lunging and running at them. Zoe helped us to understand Trigger’s body language and taught us lots of tips and tricks to deal

K Wilmot

For the last year, Dr. Zoe Demery has been working with me and my dog Bella on separation anxiety and reactivity. I moved from the USA to the UK and back to the USA, and Zoe has stayed in touch and continued to coach me on how to improve Bella’s behavior and make her life

To Mei Lam

Zoe is a very responsible dog trainer. Our dog Toby had been a nervous dog since he arrived England, and we had found numerous dog trainers, but they are not helpful with Toby’s situation. However, Zoe had weekly check ins with us, along with regular check ins via WhatsApp. Zoe also helped Toby with his

Hemendra Singh

I recently used Second Nature Behaviour for my dog’s anxiety issues, and I couldn’t be more pleased with the service provided by Dr. Zoe Demery and her team. Zoe’s deep understanding of animal behaviour and her compassionate approach made a significant difference for us. From the initial consultation, Zoe was incredibly thorough, taking the time

Emma

I have been very impressed with Zoe and her team at Second Nature and now they see all my behaviour referrals. Their client communication, follow up support and their passion for what they do is wonderful. As a referring vet, i want my clients to feel happy with whom I have referred them to and

Abs Casaus

We have two naughty cats that we would have had to separate if it wasnt for Zoe’s help. She is friendly, supportive and created a pragmatic plan to try to get them to coexist. We have had huge progress and recommend highly to anybody having pet behavioural issues 👍

Richard Yarnell

We were referred to Zoe by our vets as one of our greyhounds was proving difficult to settle and was reactive to other dogs, seemed to have some sort of sleep terrors and was generally proving difficult to adjust into our household. Zoe’s clear methods and easy style of communication quickly put us at ease,

Sarah Pittaway

Zoe has been an amazing help in integrating our two fractious felines. The whole process has been really thorough and we felt that she took the time to get to know both of us and our cats. We had some immediate ‘quick wins’ from her initial recommendations and she’s been there to support us and

Francisca Silva

If you’re looking for someone to sort out your pet’s behaviour, that you know it’s weird and don’t have a clue why he’s acting like he is, then contact Zoe. Zoe has been amazing and gone the extra mile with us. From diagnosing our newfie with anxiety to putting in practice an action plan but

Kad Bell

We went into our first visit with Zoe feeling anxious and afraid that we may end up having to find a new home for one of our beloved frenchies if they didn’t stop their aggressive behaviour towards each other. Fast forward 6 months and our dogs are happier (and better behaved!) than ever and we

Beatrice Schubert

I cannot recommend Zoe enough. I have two German Shepherds who are extremely anxious around other dogs. Zoe gives them both so much care and attention, she even accompanied me on a dog walk to give practical help and advice for challenging situations! She is great at giving tips and tricks, training suggestions and food

Rachael Harrison

Zoe changed our lives for the better. My dogs had started to fight with each other for various reasons. Zoe spent hours with us trying to work out why and how to overcome the problem. Zoe put in hours of work and we out lots of hard work in too with support from Zoe. Whilst

D Adams

I had a longstanding worry with my male cat urinating in the house and vocalising a lot. I was overwhelmed. This was a complex situation and Zoe has been really down to earth, approachable, and persistent – even at those times I was ready to give up. The home assessment and report was great, and

Claire hughes

Without Zoe coming to see us and organising a behaviour plan for our border collie, I feel I would have had to rehome him. Echo shows nervous aggression whenever people come near him. With the behaviour plan in place and lots of hard work from us as a family we now have a more relaxed

Mary Wilde

We were a little apprehensive going to the meeting with Zoe, but we shouldn’t have been as she quickly made us feel at ease, Alfie settled quickly too. Everything Zoe has suggested from closing the kitchen blind so Alfie can’t see the children next door to more complex training has helped enormously. I realise there

Tim Daly

I was quite anxious about getting a new puppy but with Megan’s advice and guidance the new addition has settled in brilliantly. Meg provided constructive, easy to follow advice and supplied me with a wealth of material to continue the process of training my dog. If you’re looking for someone with a compassionate, non-judgmental approach,

Philip Malpass

Supportive, efficient, effective, non judgemental and very professional. Highly recommended Dog behaviorist for all breeds and situations. If I could add more stars, I would. Meg is extremely well versed in dog behavior and works in an ethical way that you won’t find from other local trainers. You will learn so many new things from

Tamsin Fisher

Highly recommend! Our dog was struggling with separation anxiety. We really appreciated the time Meg took to sit down with us and talk through the positive changes we needed to make to support our pup! She was very kind and professional and the dog loved her too! Thanks Meg!

Jo Morris

I would totally recommend Meg at Pro-Positive as she’s professionally trained and very good at understanding pets and their owners and why certain behaviours can develop. She was fab at helping us with our rescue who had antisocial behaviour issues and she helped and supported us to change the way we were doing things which

Mary Edwards

The behaviour therapy received has been really appropriate for my dog’s needs. He is now less anxious when going out for walks. The behavioural therapist really listened to my dog’s needs and came up with an easy to follow tailored action plan that would help him.

Ry Disney

Zoe has been incredible and so helpful for my cats, and has genuinely created a calmer and happier home for them and myself. One of my cats used to urinate on my bed daily, sometimes multiple times a day. Within our first session together back in September she gave some advice on things to change/adjust/accommodate,

Benjamin Nixon

I want to give a special thanks to Megan for the advice in which she gave for our dog Tilly. We’ve had problems when it came to walking her as she was being a little aggressive towards other dogs. Megan advised us to view the behaviour differently and to try and give her a treat

Emma Yates

Megan helped us enormously with our dachshund. She supplied many solutions to help her overcome her anxiety around walks. We now understand how to address these concerns and deal with situations where she meets other dogs and encounters sudden noises or events. We feel more confident and walk her more easily. Megan’s approach is thorough

Sheenagh Glover

I found Megan to be extremely knowledgeable but approachable and friendly. Giving good advice followed up with data sheets and a written report. There is a large age gap between my dogs, and I was looking for support in helping them to settle and bond. Although I’d had a multiple dog household before, this was

Ray Rudd

When our two dogs started to fight, we turned to Megan for help. Megan used her extensive knowledge of dog behaviour to help us to understand how our boys were reacting to situations. Megan provided very professional help and loads of information to help us understand and correct the issues we faced. We would highly

Blossom

Would recommend the Second Nature team until I’m blue in the face! We’ve been working hard to build confidence in my reactive whippet X Italian Greyhound. We’re starting to see some really amazing progress with the clear and sensible suggestions made by Keely and I can’t thank her and the rest of the team enough.

Beth Smith

Keely at Thoughts for Paws has been wonderful with my nervous dog. Being a rescue, she can be scared in certain situations and Keely has helped her, and me through the process of making her feel more comfortable and confident within herself. Would highly recommend!

Jennifer Jenkins

Second Nature Behaviour have really helped us with our anxious & reactive dog, a miniature daxie. Zoe is especially knowledgeable and helpful. We have worked on: -Walking from the house -Welcoming visitors into the house -Consensual handling and picking up -Sound training -Encountering big dogs -Creating safe spaces for hiding/retreating -Separation training We now have

Peter Blanusa

Thankyou to Zoe and Megan for the help and advice when my dog had guarding and anxiety issues and would bite if anything dropped and also many allergies as well. With there help that gave me excersises and help and support and worked with my vet got Marley the help that he needed. Also changed

catherine dodson

Zoe was really helpful all the way through the process. Always provided good advice and checked in on how we were getting on with Alfie. Zoe gave detailed reports which we were able to refer back to when carrying out the training. We have seen a massive improvement in Alfies separation anxiety which we are

PAUL TURNER

Have met Zoe from Second Nature Behaviour at home several times – at home, in a local park and on Teams chat. We didn’t know how to deal with our dog, Bertie’s anxiety, particularly with having a baby granddaughter to look after a couple of days a week, but after being shown various techniques and

Bilton Vets

Would highly recommend – Professional service consistently provided in an efficient and compassionate manner. Bilton Veterinary Centre

Emily Parkes

As a vet I have referred multiple cases to Zoe at Second Nature Behaviour, including a family member’s dog. I would highly recommend her, she offers effective practical advice, communicates clearly with vets and clients and provides ongoing support as needed. Thanks to Zoe’s advice the family dog is calmer and happier.

Nicola Dee

Zoe is so knowledgable, patient and caring. The team are worth their weight in gold and have transformed the lives of so many animals (and their owners) by successfully managing an array of complex behavioural issues. I will always recommend Second Nature Behaviour! Thank you for all your hard work.

Lilly and Kiki

You have been wonderful to work with – clearly such a caring person.  You have turned our lorikeet Kiki’s life around.

Elaine and Marley

It has been a comfort knowing that if I needed any more advice, you were always there. Marley is doing amazingly compared to how he was, he still sprays on new items when I bring them into the house, but has not sprayed anywhere for many many months. Without your help and advice, I do