Follow-up Support
Second Nature Behaviour provides you with ongoing follow-up support for as long as you and your pet need us. At least 6 weeks’ remote support via telephone, online video chat, WhatsApp text and email is included with your first appointment with us, whether you choose to see us first via online video link, in your home or at our clinics. We design our treatment plans to be fluid and adapt them to your pet’s needs as their circumstances change. It is recommended that you keep us up-to-date with progress reports either weekly or fortnightly. This will allow questions to be answered quickly and the behaviour modification to be completed as efficiently as possible.
More follow-up support is available as necessary, or, if you would prefer face-to-face contact, we can come to you. Alternatively, we can meet you somewhere else entirely, such as on one of your local walks or at your vets’. We have colleagues with local dedicated secure fields for controlled dog-to-dog work for instance.
Follow-up appointments typically last 1 hour and are charged according to where they are held, or as part of a consultation package. Dogs typically require more extensive practical support beyond the initial consultation. Have a look at our services table for more information.
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