Home Visit Pet Behaviour Consultation
We can provide your pet behaviour consultation in your own home
Home visits across Birmingham, Coventry, Wolverhampton and Stoke-on-Trent, and across the West Midlands, Staffordshire and Shropshire. Virtual consultations for cats and parrots are available wherever you are.
Our home visit pet behaviour consultations aim to support you with your pet’s behaviour concerns.
If you haven’t already, you would first need to check with your vet that there is no physiological cause for the problem and request a referral. Then, you complete a questionnaire about you and your pet, which needs to be returned before your appointment.
The home visit pet behaviour consultation itself lasts 1 ½ to 3 hours. Ideally, everyone who has dealings with your pet should be present. A home visit pet behaviour consultation allows us to meet you and your pet in your normal environment, in order to see how you all interact and obtain everyone’s perspective.
We take a full and detailed case history and, if appropriate, we may go for a walk. We provide some on-the-spot advice and information sheets where needed. This ties in with a tailor-made report you receive soon after the consultation, which is later copied to your vet. The report outlines the reasons behind the problem and describes a step-by-step behaviour modification plan for you to work through with your pet.
After that, you have the option to book follow-up sessions, and we are available for WhatsApp text or email remote support for at least 6 weeks. Follow-ups may be conducted by different members of our team or in different locations (e.g. on a local walk or online), depending on your pet’s needs. Then we can chat about other services that may be suitable for you and your pet.
The total cost for a home visit pet behaviour consultation is dependent upon your pet’s species, where you live, and who you would like to lead your consultation.
Please refer to our services table for more information on pricing.
Depending on availability, you have a choice of our Veterinary Behaviourists, Clinical Animal Behaviourists, or a student behaviourist (under supervision) leading your consultation. Have a look at our services table for more information.
Sometimes, these initial sessions, reports, remote support, and some hard work on your part are sufficient. Unfortunately, there are no quick fixes for behaviour problems. We do offer further follow-up visits or extended remote support if you require them for an extra fee.
Alternatively, you may be interested in our monthly behavioural clinics for the entire consultation process.
Note that you may be able to claim back the fees from your pet insurance company, but you will need to check with them first that your pet’s insurance policy covers behaviour work.
Home Visit Pet Behaviour Consultations for Cats, Dogs & Parrots
We provide home visit pet behaviour consultations for cats, dogs and parrots. Click the buttons below to find out more about the behaviour problems we provide support with and the process for each species.
Book a Home Visit Pet Behaviour Consultation
Get help from one of our animal behaviour experts
It’s important that you understand what your responsibilities and what our responsibilities are if you choose this service. Read through the key facts about this service here.
Claim on pet insurance
Did you know? You may be able to pay for our pet behaviour services through your pet insurance. We accept direct insurance claims for our pet behaviour consultations through select insurance companies.
Ella the vet
I have been very impressed with Zoe and her team at Second Nature and now they see all my behaviour referrals. Their client communication, follow up support and their passion for what they do is wonderful. As a referring vet, i want my clients to feel happy with whom I have referred them to and I can honestly say every one has been very pleased!
Nicki the vet
Zoe has worked absolute miracles on cats, dogs and parrots and given pet owners chance to build a more understanding and deeper relationship with their pets. I have loved seeing clients back with smiles on their faces after implementing Zoe’s instructions in order to manage the issues they have had for a long time.
Behavioural issues are very complex and with a communication barrier from man to animal creating an even more difficult task, a highly qualified behaviourist with lots of experience is absolutely invaluable and for me, Zoe is just that. An invaluable asset to my work as a vet to ensure you can get the best out of your relationship with your family pets.
I will always recommend 100%. Thank you for everything, I look forward to continuing to work with you.
Luke, Harry & Trixie
I cannot recommend Second Nature enough. Zoe gives both my dogs so much care and attention.
I have two German Shepherds who are extremely anxious around other dogs. Zoe accompanied me on dog walks to give practical help and advice for challenging situations! She is great at giving tips and tricks, training suggestions and food recommendations for my boys. Not only is Zoe amazing with the dogs but she is a lovely person to work with and made me feel at ease. The best service you can get for a reasonable price.
Thank you Second Nature,
Trixy
Benji, Dawn & Paul
We have really enjoyed the behaviour consultation process. Zoe has shown us how to deal with our dog’s problems. We now have the tools to carry on with his training.
The walks with Zoe, in particular, have provided what we need to stop Benji’s chasing. We know it is going to be a long process for Benji’s problems, but we now know how to go about trying to change the behaviour with consistency. We know that it is fear that is making Benji chase. We would definitely recommend Second Nature and would use you again if required in the future.
Many thanks for your help,
Dawn and Paul
Ted, Rob and Michelle
Really pleased with the outcome and what an enjoyable experience meeting with you – Ted has calmed down a lot now!
It’s great that I can cuddle Rob now without worrying! Ted is much calmer when people visit, but we’re still working on him tolerating strangers approaching me. Nonetheless, on the whole fantastic!
Thank you for all your help!
Michelle & Rob
Gracie
Whilst Gracie is still an anxious dog, she has made incredible progress and if we are completely honest, more progress than we thought she could make.
Gracie came to live with us from the Retired Greyhound Trust. Gracie was finding life very difficult as she was incredibly anxious and her inability to sleep through the night, cope with anyone other than us coming to the house and her extreme nervousness on encountering other people on walks was making us doubt if we could keep her. This was extremely upsetting for us as she is a very loving dog. As a result of Gracie’s issues and the stress, it was causing her and us, we were referred to Second NatureBehaviour by our vet.
Zoe visited us at home and spent over three hours observing Gracie and talking with us about our experiences with her. This consultation was very successful and almost over-night enabled us to improve the ways we approached and helped Gracie, through:
Diagnosing Gracie’s condition as generalised anxiety disorder and gaining a full understanding of the implications of this condition;
- Working in partnership with our vet to create a clinical as well as a behavioural plan;
- Teaching us how to “address” Gracie in order to reduce her stress levels – this technique we were able to share with visitors and had a great calming effect;
- Using treats to reward small steps forward that quickly grew into lasting improvements;
- Recognising some of Gracie’s stress triggers and developing a regime that reduced them / where possible avoided them; and
- A behavioural programme that helped Gracie during stressful times.
Gracie has now been part of our family for 15 months. There is still a lot to be done to continue to help Gracie, but thanks to Zoe’s input, when she is at home with us she is now a happy, playful, confident and very affectionate dog. During walks she is nowhere near as scared of traffic, people, noises as she used to be, and no longer ‘freezes’ as she used to at times.
The coaching we have had from Zoe through the initial visit and follow up has given us confidence that we can, over time, continue the progress Gracie has made so far to help her live an even fuller and happier life.
We would absolutely recommend Zoe to anyone who has an animal struggling with behavioural problems, as the progress we have seen Gracie make is wonderful, and has made our lives much better, too.
Thank you,
Anette and David
Echo
I do think that if we had not had help Echo wouldn’t be with us today, so this service has been fabulous! With the behaviour plan in place and lots of hard work from us as a family, we now have a more relaxed dog.
Echo shows nervous aggression whenever people come near him. The overall consultation process has helped us as a family to understand Echo a lot better and why he acts as he does at times. The behaviour plan is always on hand to help us in certain areas with Echo and it works so long as we all stick to it, which we do.
Without Zoe coming to see us and organising a behaviour plan for our border collie, I feel I would have had to rehome him. We still have a long way to go, but we now know Echo and how he reacts in situations and why so we can quickly defuse it.
A wonderful service from Second Nature knowing we can call Zoe at any time is so reassuring. Thank you Second Nature and Zoe – so friendly and understanding!
Thanks for all your help!
Claire
Chip, James & Sarah
We found Zoe to be extremely knowledgeable and attentive when it came to talking us through the processes we needed to follow to get our little Yorkie under control.
Very helpful after the home visit with follow-up emails and other offers of help to ensure we had all the support we needed. Would highly recommend it to anyone looking for a professional behaviourist.
Regards,
James and Sarah