First Aid Calls
If you require urgent advice, you can book in a preliminary telephone or Zoom discussion with our senior behaviourist, Zoe Demery. This allows Zoe to offer first aid advice and assess your needs. This hour is only intended to provide you with preventative, prophylactic management advice to help you and your pet cope until a full assessment can be made.
The triage call lasts 30-60 minutes. This allows the behaviourist to make a preliminary risk assessment, but we will not be able to assess the reasons behind the behaviour at this stage. This advice often includes simple changes around your home environment and describes a different way to approach your animal. This advice is only intended to be implemented as short term measures. It will not ‘fix’ the behaviour.
A summary of the outcome of your call will be sent to your referring vet, which you will be copied into. If you go on to book a full behaviour consultation, the measures will build into the complete behaviour plan.
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