Veterinary Referral

Our team of Veterinary Behaviourists and Clinical Animal Behaviourists work on written veterinary referral only. Click here to find out more about us.

Why refer your patient to us?

Behaviour problems are common among household pets and the statistics for relinquishment and PTS for behaviour problems are alarming. It can be difficult for pet owners to know where to go to for help, especially as the pet behaviour profession is not yet fully regulated. This can be alleviated by accredited, qualified, experienced behaviourists working on veterinary referral.

Working as a team under the oversight of our Veterinary Behaviourist, we offer a range of services to referred dogs, cats and parrots in the Midlands area, with hubs in West Midlands, Staffordshire, Shropshire and Warwickshire, but we also offer some consultations virtually worldwide. In most cases, the best solution is a home visit for an extended consultation. Every client receives comprehensive resources, which tie in with their tailor-made behaviour modification plan.  With inclusive telephone and email support and ongoing follow-up sessions, this is an all-embracing service. We have the time to listen and support your clients.

Your clients can often claim back our fees on their pet insurance and we accept direct claims from a range of pet insurers.

We only work on veterinary referral, so if your patient approaches us, we will ask them to visit you first. Thorough veterinary investigation rule outs any underlying physiological causes prior to a behaviour consultation. Where there are physiological causes, there may be additional behaviour elements that can be referred to, but only once the medical issues have been resolved.

We believe it is also important to keep you, as the animal’s vet, up to date, so you will receive a copy of our report and feedback on how your patient is progressing. While we attempt to keep in close contact throughout behaviour modification, we ask you also to kindly keep us informed of any development from your perspective on the patient’s behaviour problem, so that we can best serve the patient.

For more medically complex cases, you may refer a case directly to our Veterinary Behaviourist, Hannah Dawes.  We provide free general case support over the phone and email to our referring practices.  We work closely with external independently accredited Veterinary Behaviourists when additional expertise is needed.  Please note, though, that the referring veterinary practice will be responsible for any prescription of medication and provision of emergency care.