Vet portal
Free webinars and practical resources for veterinary practice teams, from our Clinical Animal Behaviourists and Veterinary Behaviourists.
What’s in the vet portal
- Recorded webinars for the whole practice team — behaviour first aid, the effect of pain on behaviour, psychoactive medications, cognitive decline, fireworks, neutering, travelling with pets, preparing new kitten owners, puppy parties and feline behaviour
- Our companion parrot presentation
- Client resources you can print or email to owners
- Team guides, including how to assemble our waiting-room leaflet stand
- Psychopharmacy info sheets
Free for anyone working in a veterinary practice — vets, nurses, students, reception and practice managers. Sign in with your practice email and we’ll email you a link: there’s no password to remember. Practice email addresses are usually approved straight away; otherwise we check by hand and email you as soon as you’re in.
Sign in or request access
The Vet portal is for signed-in users. Sign in with your email address and we will email you a link. No password needed.
New here? Enter your email and we will ask a few questions to set up your access. Vet practice staff using their practice email, and current SNB mentees, are usually approved straight away.
Refer a patient
Complete our quick online referral form
Free case support
You don’t need to refer to ask us something.
Call us about a case
0121 299 0188 — no charge, no referral needed. If it turns out to be straightforward, we’ll tell you that and you’ve lost nothing but ten minutes.
Veterinary Behaviourist input
All our cases have access to remote input from our Veterinary Behaviourists. For medically complex cases you can refer directly to a Veterinary Behaviourist for an in-person consultation instead.
Where a case is seen in person by a non-vet Clinical Animal Behaviourist, any Veterinary Behaviourist input is remote: they won’t have examined the animal, so they can’t diagnose, but they can advise you on possible treatment or further investigation.
What we’ll send you
- The full behaviour report after assessment — assessment and motivation analysis, risk assessment, the behaviour modification programme, veterinary considerations, next stages and prognosis
- An update after every session or contact, particularly where new behavioural advice has been given
- An update at clinically significant points — end of an analgesia trial, or 4–12 weeks after starting a long-term anxiolytic
- A flag if we’re struggling to reach a client, or if we’re concerned about adherence, especially where that increases risk to anyone
We’d be grateful if you’d keep us posted from your end too.
Before you refer
Routine screening
Ideally biochemistry, haematology and basic urinalysis before behavioural referral — though for many behaviour patients those investigations are themselves stressful, so it’s a risk–benefit judgement and yours to make.
Monitoring on medication
We suggest physical check-ups every six months, and blood screening and urinalysis every twelve months while a patient is on behavioural medication — adapted to the individual’s history, age and medication profile.
Who stays responsible
Prescription of medication and provision of 24/7 emergency care remain with the referring practice. We’ll advise, implement and report; you direct.
Students in consultations
We train behaviourists towards independent accreditation. Behaviour students may sit in on consultations, and advanced students may lead a consultation under direct supervision. All students sign confidentiality agreements and are insured. You can opt out on the referral form, and it won’t affect anything.
Not ready to sign in? Our free vet resources are open to everyone, and our vets page explains how referral works.