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Please be aware that due to the nature of our work, we are often with clients and their pets. So we may be unable to answer your call immediately. However, rest assured that we will return your call or email as soon as possible. When contacting us by telephone, please be aware that calls may be recorded for quality and training purposes – all data is handled completely confidentially and securely. We can provide you with alternatives if you would prefer this not to occur. Lastly, please note that before actually having seen your pet, we are unable to give advice over the telephone, or by email. Thank you!

Data protection notice: Second Nature Behaviour will use personal data about you for the purpose of providing animal behaviour counselling services, as well as for our internal administration and management purposes. We will treat all of this information in confidence and keep it secure. We may need to share it with veterinary staff and other animal care professionals for the purpose of helping us to provide the animal behaviour counselling services to you, but will only do so with your permission. For more information about how we use your data, please see our Privacy Policy, which also contains information about your privacy rights.
Please note that if you contact us through this form, your data will be encrypted and processed in accordance with the Pabau Privacy Policy.