About Second Nature Behaviour

Second Nature Behaviour is a vet-led team of Veterinary Behaviourists, registered Clinical Animal Behaviourists and accredited dog trainers, helping dogs, cats and parrots and the people who live with them. Zoe Demery founded the practice in 2015, and today we have hubs in Birmingham, Coventry, Stoke-on-Trent and Wolverhampton.

We work on referral from your vet, so behaviour and health are always considered together, and we only use kind, evidence-based and reward-based methods.

Our Ethos

We work as a team to provide each individual and their family with tailored support specific to their pet's behaviour issues and individual circumstances. Our animal behaviour experts are here to listen and work with you to find a kind, realistic solution.

Having attained exceptional academic qualifications and extensive practical experience, the clinical animal behaviourists, vet behaviourists and dog trainers at Second Nature Behaviour are fully insured and committed to the highest ethical standards set by the profession.

We understand the difficulties that pet behaviour problems can have on their owners and families. Our team of animal behaviour and training experts are here to support you using an empathic and compassionate approach, advocating for evidence and reward-based techniques.

What Makes Us Different

Vet-led

Our team includes veterinary behaviourists as well as clinical animal behaviourists and trainers. We work on referral from your vet, and if pain or illness may be affecting your pet’s behaviour, our veterinary behaviourists can review the case and talk to your vet directly, so health and behaviour are always looked at together.

Independently accredited

Anyone can call themselves a behaviourist, so accreditation matters. Our behaviourists hold recognised accreditations, including registration with the Animal Behaviour and Training Council (ABTC) and Certificated Clinical Animal Behaviourist (CCAB) status, the independent accreditation for our field. We follow the code of conduct of the Fellowship of Animal Behaviour Clinicians.

Dogs, cats and parrots

We work with all three species, which means we can help whole households, including how your pets get on with each other. Our founder, Dr Zoe Demery, is a CCAB in dogs, cats and parrots, and currently the UK’s only independently accredited CCAB in parrots.

Support that lasts

Most of our work happens in person, in your own home, across the West Midlands, with virtual consultations worldwide for cats and parrots. After your consultation you receive a written report, our training manual and handouts to keep, plus ongoing support. We claim directly from a wide range of pet insurers, so you typically only pay your excess.