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First Aid Calls

If you require urgent advice regarding your pet’s behaviour, you can book in a preliminary telephone or Zoom discussion with our senior behaviourist, Zoe Demery.  This allows Zoe to offer first aid advice and assess your needs.  This hour is only intended to provide you with preventative, prophylactic management advice to help you and your pet cope until a full assessment can be made.

The triage call lasts 30-60 minutes. This allows the behaviourist to make a preliminary risk assessment, but we will not be able to assess the reasons behind the behaviour at this stage. This advice often includes simple changes around your home environment and describes a different way to approach your animal.  This advice is only intended to be implemented as short term measures.  It will not ‘fix’ the behaviour.

A summary of the outcome of your call will be sent to your referring vet, which you will be copied into.  If you go on to book a full behaviour consultation, the measures will build into the complete behaviour plan.

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It’s important that you understand what your responsibilities and what our responsibilities are if you choose this service – read through the key facts about this service here.

Otis Grace & Dom
Emma the vet
Luke, Harry and Trixy
Jules and Linda
Harry & Phantom
Lily & Kiki
Nicki the vet
Benji, Dawn and Paul
Hettie, Lily & Chester
Nardie's Flock
Ted, Rob and Michelle
Finn & Deborah
Cocky and Timothy
Charlie & Milo
Marley & Elaine
Chip, James & Sarah
Billie, Tammy & Mary
Riley & Paul
Riley & Paul
Pebbles & family
Trinity, Bella & Rachael
Dotty, Annie & Colin
Brambles & Corinne
Bubba, Karen & Gary
Alfie, Mary, Michael & Chris
Ernie, Jennie, Ian & Alfie
Ozzy & Bev
Goldie & Lucy
Sophie, Chloe & Rosie
Blaze, Laura & Glyn
Cocoa & Julia
Bailey, Andrew & Denise
Dylan, Juliet & Carl
Frank & Lynne
Buzz, Andy & Faye
Jessie, Charlotte & Dan
Yogi & Rupert
Murphy & Anna
Irene & Pauline
Kizzy, Gyp, Barry & Hilary
Alfie & Charley
Don & Poppy
Bobby & Jayne
Cookie, Storm, Andy & Julie
Bracken & Vivienne
Dexter & Dougie
Sadie, Julie and Mark
Skye & Lynette
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