Animal Behaviourists in Telford and Shropshire, including one-to-one dog training. Get support from accredited dog trainers and Clinical Animal Behaviourists.
Second Nature Behaviour’s animal behaviourists in Telford support pets and their caregivers across Shropshire and the wider West Midlands. We provide evidence-based clinical behavioural care for dogs, cats, and parrots, working with issues such as anxiety, aggression, fear, and reactivity — problems that affect daily life whether you’re navigating busy Telford streets or the quieter villages and countryside beyond.
Book a FREE Discovery Call
Book a free 15-minute phone call with one of our team to discuss how we can support you.
What we offer in Shropshire: One-to-one dog training and pet behaviour consultations
One-to-One Dog Training Personalised, reward-based training sessions in Shropshire — at home, in your local park, or wherever you and your dog need help. Loose-lead walking, recall, manners around visitors, calmer behaviour on walks, settling at home.
Clinical Behaviour Consultations For dogs, cats and parrots with established behaviour problems — fear, anxiety, aggression, reactivity, compulsive behaviour, toileting issues, feather plucking. These are home-visit consultations of 1.5–3 hours, followed by a written behaviour modification plan and follow-up support. Vet referral required (your vet can complete our quick online form). As a clinical animal Behaviourist team covering Shropshire, we work exclusively on veterinary referral. Most consultations take place in the home, where behaviour problems actually live, but follow-up sessions can move out into familiar local environments such as Apley Woods, Telford Town Park, the Ironbridge Gorge, or the Wrekin when that supports the plan.
If you’re not sure which one you need, book a free 15-minute discovery call and we’ll point you the right way.
Find out more about our animal behaviour and dog training services
For more information about our different types of services, have a look at our services table.
Common Pet Behaviour Problems We Support With
Dogs
Our dog behaviour experts support owners with problems such as:
Cats
Our cat behaviourists provide expert advice and support with cat behaviour concerns, including:
Parrots
Our parrot behaviourists provide advice and support with behaviour concerns, including:
How to Access Our Services
For one-to-one dog training: Book a free discovery call so we can talk through what you’re hoping to work on. We’ll then arrange your first training session at a time and place that suits you.
For clinical behaviour consultations: We work exclusively on written veterinary referral. This isn’t bureaucracy — it’s so we can rule out any medical contribution to your pet’s behaviour, work alongside your vet, and (in many cases) help you claim through your pet insurance. Here’s how it works:
1. Vet referral
Request that your vet completes our quick, online referral form here.
2. Booking
Online or by giving us a call on 0121 299 0188
3. History form
Give us some background about your pet, their environment, routines and your relationship
4. Consultation
Let’s get started on the plan to dealing with your pet’s behaviour towards people
Book a Behaviour Consultation
Get help from one of our animal behaviour experts
Areas Covered
Our animal behaviourists in Telford also see clients in Shrewsbury, Bridgnorth, Newport, Wellington, and across into Wolverhampton — and we collaborate with rescue organisations and pet professionals throughout the county to support the wider Shropshire pet community.
Please note that if you are more than 20 miles from our Telford Hub, an additional £2/mile charge applies for the return journey.
For cats and parrots specifically, we also offer virtual consultations worldwide — distance doesn’t have to be a barrier to specialist support.
If you’re closer to one of our other hubs, you may prefer to be seen by the team there:
- Coventry hub (Warwickshire)
- Stoke-on-Trent hub (Staffordshire)
- Birmingham hub (West Midlands)
Contact us
In emergencies please call your normal vets local to you.
Church Eaton Road,
Email: telford@secondnature.bio
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
- Animal Behaviourists in Telford
Book a behaviour consultation
get expert help now
Meet your local Clinical Animal Behaviourist in Telford

Keely Needham
Senior Behaviourist
Keely graduated from Harper Adams University in 2021 with a first class honours degree in Clinical Animal Behaviour and Welfare. She is a Certificated Member of the Fellowship of Animal Behaviour Clinicians, and has independent CCAB accreditation in dogs.
Keely has a wealth of experience working with dogs of all breeds and backgrounds and has a passion for understanding the complex needs of troubled dogs and enhancing the bonds with their care-givers and owners.
FAQ
Have a more general question? Check out our general FAQ.
Prefer to chat things through a bit more?
Contact Us
Give us a buzz by email or phone
0121 299 0188.
How do I book an appointment?
Contact us for a no obligation chat. After you have been referred by your veterinary surgeon, you can phone us on 0121 299 0188 to discuss the details and costs, or book online here. You can access the referral form here, or your vet can make the referral online here.
How should I go about arranging a vet referral for my dog?
We will send you a referral form to give to your vet. Ask them to look at your dog and fill the form in. You should send this to us prior to the consultation, together with any clinical records that your vet may think are relevant. Alternatively, your vet may like to email, fax (0844 358 3201), or post their records directly to us. Note that they can also fill in their referral online. If you have already spoken to your vet, then this may be sufficient, but please double-check with them. Different vets have different ways of doing things. Some vets charge an extra fee for a referral.
What kind of guarantees can you offer me? What if your suggestions don't work?
We cannot guarantee a ‘cure’ or work miracles, but if between us we can diagnose what is going on, and if you are prepared to work hard, dramatic improvement is not unusual. The treatment plan is designed to be fluid. If what we initially suggest doesn’t seem to have much effect, then we will reassess and make some other suggestions about what to do.
How quickly will we see results? How long will it take to solve the problem?
There is no quick fix to any kind of behaviour problem. The treatment plan advised may produce results very quickly, but often it will take time, effort and commitment from all of the family to produce the improved behaviour. Always remember that your pet’s current problems may have developed over a long period of time, so it may take a particularly long time to improve. It really varies from individual to individual. However, support from us is ongoing, as you need it. Following your consultation, further advice is available by phone and email as you progress, or face-to-face if you require it. Progress is often faster with greater follow-up behaviour support within your own environment.
Why must I seek referral from my vet? I'm sure my dog is perfectly healthy - what's the point?
A strong link between the veterinary surgeon and the animal behaviourist is essential in all cases. In order to rule out any physiological causes for the problem behaviour and in accordance with the Fellowship of Animal Behaviour Clinicians‘ Code of Conduct, we only work on veterinary referral. Behavioural symptoms are often intertwined with some medical conditions. To provide a truly holistic solution to your problem, your vet needs to be involved at all stages of the process. The behaviourist will work closely with your vet, who often provides ongoing support from their end for various elements of the behaviour plan.
How does the vet referral process work? What do you need from them? Do I have to pay more? My vet just said to give you a call - is that enough?
We will send you a referral form to give to your vet. Ask them to look at your pet and fill the form in. You should send this to us prior to the consultation, together with any clinical records that your vet may think are relevant. Alternatively, your vet may like to email, fax (0844 358 3201), or post their records directly to us. Note that they can also fill in their referral online. If you have already spoken to your vet, then this may be sufficient, but please double-check with them. Different vets have different ways of doing things. Some vets charge an extra fee for a referral.
Are you covered by insurance?
Second Nature Behaviour and our employees are fully covered by professional indemnity and public liability insurance.
How do I know if I need to book a 1-2-1 training session or behaviour consultation?
Dog behaviour problems are usually caused by an underlying negative emotion, such as fear, anxiety or frustration. On the other hand, dog training problems are usually caused by dogs not understanding what’s being requested of them, or they may not be motivated enough to perform the behaviour requested. Examples of dog behaviour problems include lunging and barking at triggers on walks, aggression towards people or other animals, appearing fearful of certain noises etc. Examples of dog training problems include pulling on the lead, not coming back when called and jumping up at people. If you’re unsure what type of service you need, get in touch.







