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The Clinical Animal Behaviour Mentoring Process

At Second Nature Behaviour, we understand how challenging it can be to find high-quality mentoring and supervision within the clinical animal behaviour industry. That’s why we are committed to offering structured, supportive mentoring for those working towards accreditation as a Clinical Animal Behaviourist or Certificated Clinical Animal Behaviourist, as well as for professionals seeking ongoing development and guidance.

Our mentoring process is built around a collaborative and compassionate learning environment, with a strong community of like-minded practitioners at different stages of their professional journeys. We offer a range of mentoring opportunities, including observing live cases, leading cases under supervision, and taking part in structured case roleplays, all designed to build confidence, competence, and ethical clinical practice.

Clinical Supervision: The Nitty Gritty of What to Expect

Find out more about what to expect from the clinical animal behaviour mentoring process with Second Nature Behaviour below.

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What is a Clinical Animal Behaviourist?

On veterinary referral, a Clinical Animal Behaviourist works one-on-one with an animal and their caregiver, often in their home environment or in a clinic.  They take a detailed case history and assess the reasons behind the animal’s behaviour problem. This leads to a behaviour treatment plan, which the clinician then helps the animal and their caregivers work through over a period of time, ranging from a few weeks to several months.

How do I become a Clinical Animal Behaviourist?

There are many different routes available for becoming a clinical animal behaviourist – practitioners have come to the job through many different paths.  Essentially, though, there are two sides to the job that you need to develop to practise as a clinical animal behaviourist: academic knowledge and practical experience.  We have followed the CCAB route because we found it to be very structured and transparent, plus it is currently the only independent accreditation scheme in the UK for vet and non-vet behaviourists.

We do encourage our students to work towards CCAB, too, but it is not an essential requirement for being mentored by us.  If you’re starting out, we can discuss the different options that would work specifically for you, depending on your background, what’s going on in your life, and what you’re aspiring to.

Whatever you need or whatever point you are in your career, we can brainstorm with you and point you in the right direction.

I’d like to start seeing cases today – can you help me?

Generally, we expect our mentees to have some academic knowledge of the field before we allow them to sit in on our cases or shadow our work.  It is generally recommended to attain ‘CCAB Pre-Certification’ or graduate from a course recognised by CCAB Certification or ABTC before considering any form of clinical practice yourself.  That doesn’t stop you from working on gaining any of the important practical handling and training skills needed for any work with animals, such as through helping at training classes or at a local rescue centre.

Once you have gained the academic knowledge necessary for the job, we offer two key forms of clinical supervision to help you gain the required practical knowledge: either you can sit in with one of us, or one of our mentors can sit in on your cases!

If you have just graduated and are starting out, we recommend that you sit in and observe us conduct a range of cases first.  Then, you can start leading on certain cases under our supervision at a rate that commiserates with your abilities.  When you start leading, your mentor may well pipe up and join in the consultation with you quite a bit, but as your clinical skills grow, your mentor will gradually take more of a backstep and eventually just give you feedback at the end of the consultation.

Our Clinical Animal Behaviour Mentoring Services

Picking our Brains

As well as direct case supervision and shadowing, we offer more general mentoring support, including with your cases that we have not observed. Your mentor’s remote assessment will be limited, so we will only be able to provide more general advice around certain case types, but it should give you some food for thought for your own case management. Pick our brains on any questions you may have.

We can also discuss other issues, such as how to design treatment plans, dealing with the human side of CAB work (i.e. owners, vets and paraprofessionals), professional and ethical conundrums, business strategies, interesting research papers, or figuring out how to make this fascinating yet tricky work we do work for you and your life.

Find out more in our services table.

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Observing Our Cases

You will be provided with any clinical history and behaviour questionnaire about a case before the consultation.  We would have a brief chat about the case before the consultation.

Please dress smartly but practically, bearing in mind we will be dealing with often reactive animals and may spend part of the session outside in any weather.  Leave food and valuable items hidden and locked away (i.e. in your car).  During the consultation you can take notes, but you will play no part in the consultation itself (please turn off your cameras and microphones if ‘sitting in’ virtually).

Generally, a consultation is split into history-taking at the start, establishing a behaviour diagnosis/assessment, and then developing a treatment plan.  We may take a brief break in the middle after the history taking to discuss the next stage.  At this point, your mentor may give you the opportunity to ask a few questions of the client.

After the consultation has ended, you can ask your mentor questions, and we will discuss the case to check your understanding of key points relating to the case.  There will also usually be a follow-up session with you to discuss what the treatment path of the case may take, as well as the relevant scientific literaturure.

See our services table for more information.

Read our full mentoring terms here.

Clinical Animal Behaviour

Source Your Own Case to Lead

Everyone has different needs, and have different ways of working. At a set hourly rate, you can have one of our mentors support you from start to finish of a case. We can sit in on your consults and follow-ups, provide you with feedback on your client and vet reports, and work out the next stage in a BMP.  Whatever or however much you need, we are here to provide it.

If a case is conducted under our direct supervision, we reserve the right to interact with your clients when the mentor feels it is necessary for our duty of care to the animal. However, you are responsible for your case and the full provision of the service to the animal, its owners and the referring veterinary surgeon. You will need written confirmation from the clients and the referring vet that they are happy for the case to be supervised by our mentors, and that they are happy with any other students sitting in on the consultation.

Find out more in our services table.

Flock Mentoring: Leading Cases Under Our Supervision

Lead a case under our supervision from start to finish at our learning clinic, supported by your peers.

 

What happens during the consultation process?

  • You will meet with your mentor immediately before and after the consultation to discuss any questions, concerns, and to debrief.

  • The mentor will open the consultation, introduce those present, and explain the CCAB accreditation and mentoring process to the client.

  • You will then lead the history-taking. The mentor may ask additional questions if needed, or step in if any safety or ethical concerns arise.

  • Once history-taking is complete, you and your mentor will discuss your interpretation of the behaviour, its aetiology, and potential behaviour modification strategies (away from the client where possible).

  • You will then present the behavioural assessment and treatment plan to the client. The mentor will only intervene if clarification or adjustments are required.

  • At any point, you may discreetly hand over to the mentor if you feel unsure. This is a normal part of the learning process, and you will be supported to resume leading when appropriate.

  • Following the consultation, you will prepare a full report for the client and referring veterinary surgeon. This will be reviewed by your mentor before being shared.

What’s included?

  • An initial report review by your mentor (2 drafts max. included).
  • WhatsApp client discussion or diary emails, reviewed by your mentor.
  • Monthly Hive Mind Days for case planning and troubleshooting.
  • Resources share: Submit all case paperwork and material to the shared flock drive.
  • Buddy system: All follow-up reports and paperwork will be reviewed by your buddy under your mentor’s supervision.
  • Flock Support WhatsApp group.
Cat paw in human hand

What we expect from you: Multi-stage report drip-fed to clients; 2 vet reports (initial assessment, then followup); 3 months of remote client support, regular contact with client either via WhatsApp or weekly diary review emails; monthly follow-up visits/calls (can delegate parts of BMP to our colleagues if clients need further face-to-face practical support); engagement in the hive mind; resources share and buddy system. Note that if you need extra direct support from our mentors, our ‘brain picking’ hourly rates will apply.

Find out more in our mentoring rules and guidance, and our services table. 

Read our full mentoring terms here.

Contact Us

give us a buzz now to find out more

Report Masters Series

Grow your confidence in report-writing under the wing of one of our mentors. A safe space to develop your writing style with three of your peers through a series of six fortnightly, tailored classes.

Be Our Shadow

Join us in the passenger seat as we travel around our caseload on a typical full day of clinical work 8am-8pm. This can include up to two new cases and three follow-ups. On the go, between the appointments, you can pick your mentor’s brains and get a snapshot of what a busy CAB practice looks like. At the end, let’s grab some grub and debrief. Suitable wherever you are along your career path.

Case Roleplays

A minimum of 3 people are needed for a 90-minute session. One person acts as the client, one as the behaviourist, and one as the observer providing feedback. After 30 minutes, roles will rotate. It’s a great way to practice and build confidence without having the pressure of a real case!

Professional Conduct

All of our mentees are expected to adhere to the following rules at all times:

  • Accept the risks and be prepared:  you may well get bitten!  Although we try to minimise the likelihood, working with animals carries risks of injury and unexpected behaviour.  You are responsible for your own actions and advice given to others.  We ask that all my mentees be fully insured, even if they are just virtually and silently observing our cases.
  • Ethical practice:  Although you are not one yet, you are expected to always follow the CCAB Code of Conduct.

It is very important to only ever work on written veterinary referral and never to practise outside the limits of your competence.  If you’re ever in doubt about your ability to take on a particular case, then either refer it to a more qualified practitioner or see it under their supervision/mentorship.  If you’re not sure about what any of this means, then give us a buzz!

  • Absolute confidentiality:  Never record a case except by anonymised written notes.  Any case information released to you must be stored securely and then deleted within three months.
  • Support each other:  respect, trust and care for your peers, including each other’s professional and personal development, intellectual property and business interests.  Let’s grow together.

For more information, see our mentoring rules and guidance.

Emma

Emma Simmons with horse
Zoe is not only a brilliant certificated clinical animal behaviourist, but an incredibly knowledgable and supportive mentor to those currently gaining clinical experience towards CCAB accreditation. Zoe has helped me to focus in on the areas of behaviour that most interest me and that I feel I can most effectively help and support owners and

Faye

Faye Rogers' dogs snuggled up together
Zoe has mentored me over the years at various stages of my journey to become a CCAB . I’m not quite there yet but her enthusiasm and support has been invaluable. She is always kind and encouraging but also very professional and Informative. I look forward to continuing to work with her and would encourage

Rosalind

Ros Wrightson with her dog
Zoe has been my mentor while I have gone through the accreditation process to become a CCAB. She has always given clear, helpful advice, with prompt feedback. She really goes above and beyond for her mentees and is very approachable. I have now achieved CCAB status and am very grateful for all the help that

Hannah

Hannah Burton training her dog
I have been Zoe’s mentee for over three years now and I would thoroughly recommend the experience to any budding CABs out there! Zoe is a kind mentor who is not only passionate and knowledgeable about behavioural science but also about helping her mentees to be the very best version of themselves. My favourite thing

Charlie

Charlie Wright clinical animal behaviourist

I feel your mentoring is very personalised. You provide more than just mentoring through cases – it’s career mentoring. You take into consideration a person’s individual circumstances and make suggestions on how best to support.

Carole

Carole - Mentee of Second Nature Behaviour
I have been using Zoe’s mentoring services since 2020 and I find them invaluable. Zoe herself is a very supportive, welcoming and encouraging person who helps to build your confidence as well as your knowledge and she dedicates a lot of her time to trying to help others succeed in the pet behaviour industry. She

Sue Harron

Sue Harron training 4 dogs in a forest
Zoe runs an exceptional mentoring scheme. Zoe is friendly, approachable and knowledgable, and offers the most flexible mentoring experience I’ve come across. Zoe is there for an informal chat, or to look through written communication and gives constructive feedback. Zoe also runs monthly group mentoring sessions- a safe place to explore thoughts or uncertainties about

Rachel Williams

Zoe is a very supportive mentor, providing valuable feedback on how I carried out my consult and written communication with clients. Being able to shadow Keeley during an in-person follow up session was invaluable too. Highly recommend Second Nature Behaviour to anyone seeking support during their behaviourist career.

Lauren Sharkey

Zoe was a brilliant mentor to me from when I was still a behaviour student and barely knew anything to when I was gaining confidence working in the industry. Being able to watch a variety of her consultations live and then discuss them afterwards was incredibly helpful and challenged me (in a good way). Thanks

Alice Watts

Zoe has been a fab mentor, supporting me through tricky cases with advice and experience. I’m really pleased to have passed my CAB exams with her support. Thank you Zoe!

Kyra Algazi

Zoe is a great mentor. She always makes sure that I understand why we have to write certain things or not. Zoe continues to help me to increase my knowledge about dogs and English. Kyra Algazi

Lesley Townsend

Zoe at Second Nature Behaviour is a phenomenal mentor. She’s empathic, knowledgeable and experienced. She’s also super approachable which means our sessions never feel like an imposition or a chore and I look forward to our meetings. I’ve learned lots working with her and I highly recommend her services.

Carole Valentine

I have been using Zoe’s mentoring services since 2020 and I find them invaluable. Zoe herself is a very supportive, welcoming and encouraging person who helps to build your confidence as well as your knowledge and she dedicates a lot of her time to trying to help others succeed in the pet behaviour industry. She

Sara Valverde

I would like to thank Zoe for all the support provided me throughout our mentoring relationship over the period I was studying in the UK, three years ago. Our mentoring sessions have had an incredible impact on my professional growth as a behaviourist. I am very grateful to have been allowed to learn from your

Hannah Burton

I have been Zoe’s mentee for over three years now and I would thoroughly recommend the experience to any budding CABs out there! Zoe is a kind mentor who is not only passionate and knowledgeable about behavioural science but also about helping her mentees to be the very best version of themselves. My favourite thing

Lynne Taylor

Zoe has mentored me over the last two years as I’ve built up my practical experience of behaviour consultations. Her feedback and advice throughout the process of carrying out consultations, writing reports and following-up with clients have been invaluable. The supportive WhatsApp group that she set up to enable her mentees to communicate with her

Emma Simmons

Zoe is not only a brilliant certificated clinical animal behaviourist, but an incredibly knowledgable and supportive mentor to those currently gaining clinical experience towards CCAB accreditation. Zoe has helped me to focus in on the areas of behaviour that most interest me and that I feel I can most effectively help and support owners and