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Veterinary Referral for Pet Behaviour Problems

Our team of Veterinary Behaviourists and Clinical Animal Behaviourists work on written veterinary referral only. Click here to find out more about us. For more information about our services, click here.

Parrot vet

Why Refer a Behaviour Problem?

Behaviour problems are common among household pets and the statistics for relinquishment and PTS for behaviour problems are alarming. It can be difficult for pet owners to know where to go to for help, especially as the pet behaviour profession is not yet fully regulated. This can be alleviated by accredited, qualified, experienced behaviourists working on veterinary referral.

Online Veterinary Referral Form

If you would like to refer a patient to us, you can fill out your referral online. Alternatively, you can download our referral form and table of services. The forms and clinical history can be returned to us by post, fax, or email

Refer Now

complete our quick behaviour referral form online

Why Refer Your Patient to Us?

Working as a team under the oversight of our Veterinary Behaviourists, we offer a range of services to referred dogs, cats and parrots in the Midlands area, with hubs in Birmingham, Coventry, Stoke on Trent and Telford. We also offer some consultations virtually worldwide. Usually, the best solution is a home visit for an extended consultation. Clients receive comprehensive resources that are tied into their tailor-made behaviour modification plan. With inclusive telephone and email support and ongoing follow-up sessions, this is an all-embracing service.

We have the time to listen to and support your clients.

The clinical animal behaviourists at Second Nature Behaviour support with cat behaviour problems

Keeping You Updated

We believe it is also important to keep you, as the animal’s primary vet, up to date, so you will receive a copy of our report and feedback on how your patient is progressing. While we attempt to keep in close contact throughout behaviour modification, we ask you also to kindly keep us informed of any development from your perspective on the patient’s behaviour problem. This enables us to best serve the patient.

We Work On Veterinary Referral Only

We only work on veterinary referral, so if your patient approaches us, we will ask them to visit you first. Thorough veterinary investigation rule outs any underlying physiological causes prior to a behaviour consultation. Where there are physiological causes, there may be additional behaviour elements that can be referred on, but only once the medical issues have been sufficiently addressed.

Why Second Nature Behaviour?

Skilled & Experienced Team of Professionals

Our team includes Vet Behaviourists, registered Clinical Animal Behaviourists and accredited dog trainers.

Clients Can Claim Through Pet Insurance

We accept direct claims from a wide range of pet insurers.

Comprehensive Face-to-Face Support

We provide ongoing tailored in-person support in the comfort of your clients’ homes.

Bespoke Plans & Dog Training Manual

Our consultations come with bespoke plans, a dog training manual and informative handouts.

We Keep You Updated With Progress

You will receive a copy of our report and feedback on how your patient is progressing. 

Hannah Dawes with her dog

Vet Behaviourist & Vet-led Team

For more medically complex cases, you may refer a case directly to one of our Veterinary Behaviourists (VBs) to see in-person.  All of our cases have access to remote input from our VBs.  We are also very happy to provide free general case support over the phone and email to our referring practices. Please note, though, that the referring veterinary practice will be responsible for any prescription of medication and provision of emergency care.

Refer now through this link.

FREE Resources for Your Vet Practice

Need more bespoke support for your team? We can offer:

In-house CPD

Behaviour Support Line

Behaviour & Welfare Audits

Client Resources

An image of Second Nature Behaviour's booklet on what to do about behaviour problems for vets.

What Our Referring Vets Say About Our Clinical Animal Behaviour Services

Emma the vet

Parrot vet
I have been very impressed with Zoe and her team at Second Nature and now they see all my behaviour referrals. Their client communication, follow up support and their passion for what they do is wonderful. As a referring vet, i want my clients to feel happy with whom I have referred them to and

Nicki the vet

Cat and vet
Second Nature Behaviour provides an excellent service for a very reasonable price. As a vet, I have referred many of my patients to Zoe for behavioural and psychological issues and have worked alongside her in managing patients with medical intervention. Zoe has worked absolute miracles on cats, dogs and parrots and given pet owners chance

Contact Us

any case queries - get in touch